Rivers of Thought

Life, Leadership, Business & Technology

Sounds of Silence

Sounds of SilenceThey were a last minute Christmas gift…tickets to see Art Garfunkel. In fact, they were so last minute our seats were in the very last row, a row with only two seats, tucked way in the back of Orchestra Left. The concert was a month after Christmas. As it turned out, timing could not have been worse…or perhaps timing could not have been better.

In the four plus years since Mom died, we have been on a journey.  Even before she died, Mom knew there was something not quite right with Dad, but didn’t know what. It would be almost three years to the day after her death that we finally had a name for it: Behavioral Variant Frontotemporal Dementia, bvFTD for short. Being on this journey with my father is an honor, but it has been (and will continue to be) the hardest journey of our lives..

The week leading up to the concert was a blur. We knew Dad was growing more frail by the day. His falls were starting to happen much more frequently. We knew his cognitive ability continued to decline, his ability to make basic decisions for his own comfort and safety (decisions like to wear a coat, hat and gloves when the temperature was below zero) was fading away. His need for more and more prompting to perform the most basic of the activities of daily living, such as getting dressed, or even eating, increased at an accelerating pace.

And then, the delusions. Somewhat rare in bvFTD cases, but then bvFTD is a rare form of dementia, and especially rare in someone so elderly. In the course of six weeks, Dad relayed several “stories” as fact: visits from mom (dead over four years); a shopping trip he never took; and, the adoption of three children just a few days prior. It was this story that triggered the nursing staff at his assisted-living facility to alert the administrators and the administrators to call a meeting with me (his Power of Attorney) and my wife, Carmen, his primary caregiver.

Time…time…it was time. Time to move Dad, yet again. This time he would be moving to Hickory Hall, otherwise known as the memory center. We all knew it was time, honestly, it was probably past time, however, this was a step I was hoping to never have to take…why couldn’t his body give out before his mind? I scheduled a call with my siblings to talk over the plan. At the advice of staff, we would tell him Wednesday morning, I would take him out of his apartment, Carmen would pack what things he could take, movers would come, and when the room was ready, he and I would take that dreaded walk to Hickory Hall.

It would be easier on Dad if he didn’t have time to think about it. For us on the other hand, we didn’t sleep for days…second guessing the decision…dreading the conversation…second guessing the decision…honestly, being a little pissed at God…second guessing the decision…

Wednesday. The Day. As the grey Indiana morning light began to dimly light our room, we realized the freezing rain predicted the night before was indeed here. School closings, traffic accidents, and meteorologists filled our morning news. After steeling ourselves for yet one more difficult conversation with Dad, the move was postponed a day. Another day (and night) to dwell on the upcoming conversation and the second guesses.

The move would now be Thursday. The day Carmen and I were to be going to dinner at our favorite restaurant and then enjoying the Art Garfunkel concert. My god, we were going to be exhausted. No way to get refunds at this late date. Wednesday evening we set out clothes for working through the move, and another set to wear to dinner and the concert.

The next morning was not much better, but at least the roads at least were clear. As I tried to get in a couple hours of work before our appointment at the retirement center, I noticed a car stopped in our driveway just outside the gate. Carmen donned her coat, hat and gloves to slip-slide her way down the gravel drive (hey, I said the roads were clear, our driveway, however, was still a sheet of ice). It turns out the woman had hit the ginormous pothole a couple blocks north of our house. Her front right tire was flat and the rim bent beyond recognition. She had called a tow truck.

Well, at least it was a distraction. Some time later, I saw another car pull into the opposite end of our U-shaped drive and navigate around to the gated side. After Carmen donned her coat, hat and gloves and made her way down the drive, we learned it was the woman’s husband. He collected her wheel covers from down the street, talked with her for a bit and then proceeded to back out the full length of the drive, running over one of the driveway markers in the process. Ugh!

Finally, the tow truck arrived…and parked in our yard (ugh!) while the tow driver changed the tire on the car. Two hours after first pulling into our drive, everyone was gone, leaving behind the two wheel covers the husband had retrieved.

The distraction gone, it was time to head across town. The conversation with Dad lasted about 30 minutes. He debated as he had in the past. The bitch about this disease is because the cognitive abilities and executive functioning are so degraded the afflicted person does not have the ability to understand they are sick. In the four or five years Dad has been battling this, only once has he acknowledged he has any sort of problem.

The way I describe the difference in this move and the one 18 months ago is this. 18 months ago I was very frustrated with Dad (me not yet understanding the disease). I was able to use that frustration to be stern with him as I told him he had to move. THIS time however, all I felt was heartbreak. It was all I could do to remain strong, yet compassionate; remain firm, yet empathetic. Hell, it was all I could do to keep from crying.

After the conversation, we helped Dad finish getting dressed and I took him down for his morning meds and to occupy him for the next five or six hours. Carmen had about two hours to get his belongings packed and the furniture marked before the staff would arrive to relocate what things he could take with him. Looking around the apartment, I had no idea how she was going to accomplish it. Who am I kidding? I had no idea how I was going to occupy Dad for six hours. I could take him to a museum, but he was so weak he would last about an hour. I could take him to a movie, but they don’t start for another two hours.

As we walked down the hall, I started talking about our beloved Indians. Dad and I had been going to baseball games together for several years. I have never been too sure if he is going “for me”, or I am going “for him”. At any rate, for four hours seven times a summer we hang out at the ballpark taking in a game. Watching players come and go. Laughing at the way the lines are laid. People watching. And talking of my baseball “career”. In Dad’s mind, I was an all star Little League catcher. Leading our team to the league championship. Orchestrating our big win on the final day of the season. (For you Scrooged fans, insert a joke here about the Courtship of Eddie’s Father). Reality was far different. While I loved the game, I really sucked as a player. My role at the all-star game? Catcher? Outfielder? Pinch Hitter? Benchwarmer? Nope…I gave the Little League Pledge before the game, I hadn’t even made the team. So…maybe a silver lining in this dementia-thing (sorry, I have to joke or I would cry).

As we sat at the nurses station, Dad would tell everyone that would listen (and many that wouldn’t or couldn’t) that he was being put in prison today. He was moving to the memory center. My mind was still on how to pass the time. That was when Larry arrived. Larry is probably Dad’s oldest friend. The two had worked together for many years at a couple of different churches and organizations. Our two families were dear friends. Larry stayed with us throughout the morning. Shared lunch with us at the noon hour. And, sat in the library with us while we all talked, waited, and passed the time.

I kept up with Carmen’s progress via text messaging. After lunch I ran back up to the apartment to disconnect the television, DVD player and computer. I was amazed. I still don’t know how she did it, but everything was ready to go, even with the movers arriving 45 minutes early. The move began. Carmen now shifted from packing to un-packing. I headed back down to Dad (and Larry).

A couple hours later, it was time. The room was ready. We hugged Larry goodbye, and Dad and I made our way to the memory center. I don’t know what was going through Dad’s mind. What was going through mine were the images from 55 years ago of a scared little boy being dropped off at Kindergarten for the first time, not wanting to let go of his father’s hand; the images from 35 and 30 years ago of a young man dropping his own sons off at their first days of school…and, them pleading with me not to go.

Carmen had done a wonderful job of getting Dad’s room ready for him. Many of the things that he holds dear were placed around the room. Here and there I could see touches of my mom. I doubt Dad saw any of it that first day. One of the nurses took him by the hand to show him around the facility, while Carmen and I finished a few things. When Dad returned he wanted to lay down. We hugged him…kissed him…and said goodbye.

We spent the drive home recapping the day to each other. Exhausted, emotionally, physically, exhausted. We plopped down on the couch. We had about an hour before dinner. What we wouldn’t do for a power nap. Nope…brains on overload. Instead, we sent a quick update to the sibs, trying as much as possible to keep them in the loop.

We changed and headed out to dinner. Nothing could push the thoughts of Dad out of our minds. It dominated our dinner conversation. Even the French and Dirty martinis couldn’t take the edge off. We ate, taking a bit longer than planned, then rushed to the concert, arriving just a few minutes before show time. We made our way to our seats…very last row, a row with only two seats, tucked way in the back of Orchestra Left.

Neither of us had seen Garfunkel (nor Simon for that matter). The show was a combination of Art singing and telling stories from his sojourn across the United States years before. We loved the format. Art’s voice betrayed his age when he sang, the stories ranged from humorous, to touching, to downright strange.

As the opening strains of the first song, “The Boxer”, filled the hall, Carmen began to cry.

I am just a poor boy
Though my story’s seldom told…

…When I left my home and my family
I was no more than a boy
In the company of strangers
In the quiet of the railway station…

…In the clearing stands a boxer
And a fighter by his trade
And he carries the reminders
Of ev’ry glove that laid him down
Or cut him till he cried out
In his anger and his shame
“I am leaving, I am leaving”
But the fighter still remains…

*Lyrics: Paul Simon; Copyright Universal Music Publishing Group

As he talked and sang, we were barely holding it together. At one point he relayed a story of talking with his father. I wish now I could remember the quote. I have tried to find it online, but to no avail. Something about telling his father, “You were the author of your life, your story set the stage, so I could be the author of mine.” Something like that…I really wish I could remember. What I do remember, is both Carmen and I inhaled audibly when he said it.

Late in the second set, Garfunkel paused, looked at his notes and said, “Ah, the words that change the course of my life forever…”

Hello darkness, my old friend
I’ve come to talk with you again
Because a vision softly creeping
Left its seeds while I was sleeping
And the vision that was planted in my brain
Still remains
Within the sound of silence

Using another Scrooged reference, “Niagara Falls, Frankie.” I was now sobbing uncontrollably, my body convulsing….but still singing along….

In restless dreams I walked alone
Narrow streets of cobblestone
‘Neath the halo of a street lamp
I turned my collar to the cold and damp
When my eyes were stabbed by the flash of a neon light
That split the night
And touched the sound of silence

To my right, Carmen was doing the same, tears streaming down our faces…

And in the naked light I saw
Ten thousand people, maybe more
People talking without speaking
People hearing without listening
People writing songs that voices never share
And no one dared
Disturb the sound of silence

All the emotion from the past week came pouring out. I am sure the people in front of us thought we were nuts…

Fools, said I, you do not know
Silence like a cancer grows
Hear my words that I might teach you
Take my arms that I might reach you
But my words, like silent raindrops fell
And echoed in the wells of silence

Carmen dug tissue from her purse and by the end of the song, we had pulled ourselves together…

And the people bowed and prayed
To the neon god they made
And the sign flashed out its warning
In the words that it was forming
And the sign said, the words of the prophets are written on the subway walls
And tenement halls
And whispered in the sounds of silence

*Lyrics: Paul Simon; Copyright Universal Music Publishing Group

Maybe, perhaps, the very last row, a row with only two seats, tucked way in the back of Orchestra Left was exactly where we were supposed to be that night…sitting among the sounds of silence…  

The Land of Serendip

The Land of Serendip

Once upon a time, in a land not so far away, lived a King, his three Princes and his one Princess, and their wonderful spouses and families. When we last visited the Land of Serendip, the Princes received a visit from an Angel, we now return, 18 short months later…

The King of Serendip was about to embark upon another journey. The Prince of Whitetail issued a proclamation on the King’s behalf. “Hear ye, in the name of the King! Let it be known across the land, the time has come for the King to leave the Forest of Hawthorne and reside instead in the Village of Hickory. The Princess of Whitetail and I will see to it he has the necessary comforts for the journey and for the winter ahead.”

As the word spread throughout the kingdom, messages were delivered from the Prince of the Western Lands, the Prince of Raymond, and the Princess the Green Lakes. Each messenger brought words of support and the offer to travel to the Forest of Hawthorne if need be. The Prince of Whitetail sent them on their way with assurances there was no need for them to undertake such journeys.

The day of the King’s journey was soon upon them. The Prince took the King by the hand and led him from the Forest, while the Princess and her porters packed some of the King’s belongings to be sent on ahead to the Village of Hickory. The King was distressed, he did not want to leave the Forest. The Prince and the King halted at the shop of Maidens of Medicine for the King’s treatments and to ensure his room at the Village of Hickory was ready for his arrival.

The wait merely added to the Prince’s feeling of dread for the journey ahead. He tried valiantly to relieve the King’s distress, while the dread mounted within his soul. His mind was racing with thoughts of threads to pull. What was that sound? The sound of someone approaching. The Prince looked momentarily without recognition, but then…the veil fell from his eyes to reveal Sir Larry of Sayre! Why was he here outside the Forest of Hawthorne?  

Familiar with the journey ahead and being a long time friend of the King, and much older (and therefore somewhat wiser) than the Prince, he’d come from afar to provide the magic of listening ear to the King. As the sands in the hour glass slowly moved from top to bottom, he was there to share the burden of the Prince and Princess. Through his laugh, through his stories, through his heart of empathy and compassion, he was able to lessen the King’s distress and cause the Prince’s dread to nearly vanish.

As mid-day faded and the shadows lengthened, it was time. The much older (and somewhat wiser), Sir Larry of Sayre, with a tear in his eye, bid adieu to the King and Prince as they took the road toward the Village of Hickory to meet the Princess.

The King and Prince arrived at the Village of Hickory, where the Princess was just finishing up with the King’s room. She had done a wonderful job preparing the way and ensuring even the smallest detail was tended to for the King.

Thank you, Larry. Thank you for not asking, because the answer, as you knew, would have been “Nothing”. Thank you for knowing what was needed even when I did not. Thank you for being you. Thank you for being present. You gave us more than you will ever know…then again, maybe you do.

When Tech and Politics Collide

When Tech and Politics Collide

When Tech and Politics Collide…and Why YOU Should Care

Let me get this out right now. This is not a political post. If you are an “R”, I am not going to try to move you left. If you are a “D”, I am not going to try to move you right. However, if you are a consumer of technology (and who isn’t these days), specifically the internet, there are some goings-on you should be aware of…and do something about. OK, so maybe this is a political post.

This year has seen technology take the center stage in a lot of ways. Today, I want to talk about three of them: net neutrality, browsing history, and weaponized propaganda. Admittedly, that last one has the potential to stir the hornet’s nest. Let’s look at each of them in-turn.

Net Neutrality

What is it?

In its most basic form “net neutrality” means the internet remains open. Internet Service Providers (or ISPs) cannot prioritize or assess different fees for traffic that flows through it’s network. This is part of the broader Title II repeal currently being proposed by the FCC.

The best way to explain “net neutrality” is to look at cable TV. How many times in the past several years have you seen one of the networks posting an ad that states “Programming on this channel may not be available on December 21, 2017. We are working hard to ensure your continued access.”

What are they really saying? The cable provider charges them a fee to carry their content. The cable provider wants to increase the fee. The network does not want to pay the fee. So, they are negotiating. In the meantime, if the channel goes dark, who misses out. You and me! Once they do negotiate, who pays? You and me!

Why you should care?

Take that to the internet. What if you could no longer view Netflix (or you had to pay a much higher price to view it)? What if your searches on Google were slowed down to an excruciating pace? What if YouTube was blocked? Don’t think it could happen? It can…and it will! Newer, smaller online companies will be shut out. One of the many benefits of an open internet is it levels the playing field. Small, mom and pop business of all kinds can and do compete on a national and international scale because of the internet.

What can you do?

Call Congress TODAY! Here is a great link for making that happen: Battle for the Net. Nervous about contacting Congress? They will even provide a script. Time is running out on this…the FCC is expected to release its proposal today or tomorrow and congress is expected to vote in early December.

Browsing History

What is it?

Earlier this year Congress voted to reverse legislation that forced ISPs to get your permission before selling the information they have gathered on you. What applications you use, what websites you visit, what purchases you make, what YouTube videos you watch, who do you send and receive emails with…all of it…up for sale to the highest bidder.

You are thinking so what, nothing is really private any more, besides Google and Facebook have been using my information for years. In my mind, here is the biggest difference: Google and Facebook are FREE! If you aren’t PAYING for the product, then you ARE the product. Last time I saw my ISP (internet) bill, it certainly isn’t free!

Why should you care?

You may be saying you still don’t care, everybody knows everything. Well, let’s forget for a minute that your data is your data. Nobody needs to know what size underwear you wear, nobody needs to know what illness you may have, nobody needs to know how many cat videos you watch. So, let’s forget privacy for a minute. Your data has VALUE!

Yes, allowing companies to gather and SELL information about you is like throwing dollar bills from your car as you drive down the street. Your data IS your data. If a company is going to make money off of your data, you should have a chance to share in the profits. Orange was one of the first companies I learned that was not only committed to protecting its customer’s data, but providing value to the consumer. By opting-in to allowing them to use your personal data you were given a reduction in your monthly bill.

What can you do?

Since the horse has already left the barn on this one, it’s too late to close the door. However, it is not too late to educate yourself. Read your ISPs privacy statement. Do they address your personal data and what they can do with it? Can they sell your data? Do they require an opt-in to do so? Contact them and share your concerns. Ask if they have considered providing value for the use of your data. And…put your money where your concern is…select your providers based on how they treat your data. Make it known, you know it’s your data and you know it has value.

You can also call your congressperson. Tell THEM, you know it’s your data and you know it has value.

Weaponized Propaganda

What is it?

This is not about who colluded with whom. This is not about which news is fake and which is not. This is not about the politics of this election or that election. This is about the technology and the “dark side” of how it can be used. This is about big data, “dark” posts, and bots.

Somewhat related to the Browsing History above, there is a tremendous amount of information available about you, some of it absolutely free for the taking, some of it with a price tag, but it is available just the same.  What if I told you there was a company who had developed a personality profile of YOU that consists of 5,000 data points and is being updated continuously with every like, share and tweet you make? Kind of reminds you of the lovesick stalker in the Police’s hit “Every Move You Make”, doesn’t it?

What if I told you there was an algorithm (computer programming code) written that could analyze those data points and predict your behavior better than your spouse? What if using that algorithm combined with Facebook “dark” posts and other social media outlets they could not only predict your behavior, but influence it?

What if I told you that new Facebook group you just joined with over 15,000 members had no human members other than you? All the content is generated by a computer aimed at understanding your likes and clicks and playing with your emotions.

Sound like science fiction? It’s not!

Why should you care?

Pavlov’s Dog comes to mind.

Even if you don’t believe you can be manipulated by autonomous bots creating and posting “fake news” in an effort study your clicks, it should concern you that organizations are gathering that much personal information about you and your family. It should concern you in this day and age of automated “everything” consensus data such as likes, shares, and clicks can be manipulated. It should concern you that it could impact everything from who wins America’s Got Talent to the value of the stocks in your 401K…not to mention elections {wink}!

What can you do?

Become educated. Learn and understand what’s possible. Before liking, sharing and retweeting, know and trust the source, and verify the facts. It is harder and it does take more time. Do your homework. Like the old adage of “never send an email you wouldn’t want your mother to read”, understand everything you say and do online is being watched by someone…and if they can use it to their advantage…they will.

When Tech and Politics Collide

Technology is all around us. Like most inventions it can be used for good…or not. Saying “I’m not technical” is like saying you don’t need to know about nutrition because you aren’t a dietitian. Be informed. Understand the pros and cons of the technology you use. Education is the key. And for goodness sake…be careful out there!  

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