“I keep getting interviews, but no offers.” This statement is usually followed by the asked, or implied, question, “why?”. You’ve been searching for weeks that have turned into months. You are getting multiple invitations to interview. Perhaps, you have made it into the second and third round of interviews…multiple times…only to be told no. This is frustrating, to say the least. It is demoralizing. It can be depressing! (need help to stay motivated? Read How do you stay motivated during a job search)
Let’s do a little digging.
You’ve applied to dozens of jobs. You’ve been invited to interview multiple times. First question, how many times have you made it past the initial screening interview? If you are consistently being screened out of the process at the first interview, the problem may be your resume…well, better stated, the problem may be a disconnect between the story your resume tells and the story you are telling in the interview.
Don’t get me wrong, I am not saying the disconnect is intentional. The mere fact that your resume is getting selected for a screening interview, tells me your resume is a great match for the jobs to which you are applying. Think back over those interview conversations. Were you prepared? What story did your responses tell? Was the interview by phone, by video, or in-person? What went well? What didn’t?
You may be applying for the wrong jobs
There are two basic approaches to conducting a job search: shotgun and laser. In the shotgun approach, you are blasting your resume out to just about every job opening you see. If your resume is in decent shape and the keywords are generic in nature, you are sure to pass through many applicant track systems and be presented for human review. This is sure to land you your share of first interviews.
Ask yourself, are the jobs you are interviewing for really jobs you want? You may need a job, that is a fact. Are you really a fit for the job? The interviewer has been trained to weed out the mismatches. That is their job.
Is the job one that aligns with your strengths, values, passions, and purpose? If not, it may be difficult for you to show interest and excitement in the position. If you can’t envision yourself working at that company, performing that job, chances are the interviewer won’t be able to envision it either.
What about your presentation?
No, I am not talking about using PowerPoint or Keynote during a job interview. I am talking about how you presented yourself.
Phone: Was the audio clear and crisp? Were you in a quiet place, away from distractions and interruptions? Did you use a headset, instead of holding your phone to your ear, or worse, yet a speakerphone? Poor audio could result in a poor connection, literally!
Video: Think about the audio connection just as you would for a phone interview. Go a step further and think about your surroundings? Will the video quality be adequate, with adequate bandwidth? Is the lighting sufficient (you don’t want to look like you are in witness protection nor under intense interrogation)? What other things are in view of the camera? Do they depict the “you” you want the interviewer to see? Don’t use the virtual background feature of the video call platform, they can be distracting. Finally, how do you appear in the video? Do you make eye contact with the camera (not the image on the monitor)? Do you lean in or slouch back. Approach it like you would an in-person interview. Speaking of an in-person interview…
In-person: How are you dressed? In this time of more and more casual attire at work, this can be tricky to navigate. You want to dress to fit in, not necessarily to match. Let me explain. If the company is business attire, done. Wear a suit (suit, pants- or skirt-suit). Otherwise, dress a notch above the company dress code. If the company is business casual, consider a suit, at the very least dress at the top end of business casual with a jacket. If the company is casual, dress business casual. Even if they wear flip-flops, shorts, and rock t-shirts to work…don’t!
And, what of your skills?
Be honest with yourself, brutally honest. How do you come across in an interview? Interviews are among the toughest meetings we ever have as professionals. You are on display. You are the focal point. You may need a job. You may really need a job. It can be stressful. Our anxiety can be on full display.
One word: rehearse, rehearse, rehearse! Ok, technically that was three words, but you get the point. Rehearse in front of a mirror. Rehearse in front of a friend, family member, or colleague. Rehearse in front of a stranger. Introduce yourself first or that could be awkward! Kidding! Reach out to a professional network or job seekers network and ask about mock interviews. Even the most veteran of professional can use some rehearsals with candid feedback!
Are you selling?
The answer is yes! If you are not, you should be! This is a balancing act. You want to come across humbly-confident, not arrogant, or braggadocious. However, you are selling product…that product is YOU! As in all selling, the buyer has a problem. You have a solution. That solution is YOU!
Rehearsing can help a lot in this area as well. Go beyond just rehearsing. Review your resume. What stories does it tell? Which stories apply to the interviewer? Tell the stories that solve their problem.
We are taught the use of the word “I” should be avoided (as-in I did this or I did that). An interview is not the time to use the word “we”. If you are describing a situation in which a team accomplished something, state that it was the team, of course. However, be sure to include your specific role in contributing to the success.
Preparation is vital!
Are you prepared for the interview? Even an initial screening interview should be treated as a final interview. Research the company. Know the interviewers. Understand the company’s competition.
As you do this research, think of questions to ask during the interview. Make these questions about the company, the interviewer, or the competition…not about the benefits you may receive! Never-ever ask what the company does, know what the company does.
Be prepared with your answers to their questions. When asked, “tell me about yourself”. Do not recite your resume verbatim. The interviewer can read. Summarize your accomplishments (the accomplishments that solve their problems).
Leverage Glassdoor to learn about their interview process and some of the questions they may ask. Be prepared to answer them. Rehearse your answers…out loud!
If there is a question you hate to answer, be prepared to answer it! Rehearse your answer until you cannot get it wrong! Turn a negative into a positive!
Beyond the first conversation
If you are bringing your “A” game to interviews in these five areas, I have no doubt you will move forward in the process…and soon!
Next time: If you are making it to the final round of interviews and still aren’t getting an offer, I will offer some strategies to help you get that offer in hand!
/jst/wp-content/uploads/2019/01/Jeffery_S_Ton_340x156_darkblue.png00Jeffrey Ton/jst/wp-content/uploads/2019/01/Jeffery_S_Ton_340x156_darkblue.pngJeffrey Ton2020-09-15 09:47:032020-09-15 09:47:03Leadership Q&A: I have interviews but no offers!
The Network Effect is commonly applied to business and economics to describe the effect on the value of a product or service by adding more users of the product or service. There are great examples of the network effect all around us. Think of the value of Facebook or LinkedIn if only a handful of people belonged. Think of the value of your phone if there was no one else to call.
The network effect can also be applied to, well, you! The broader and more diverse your network is, the more valuable it becomes…to you…and everyone you are connected with. Nowhere is this more apparent than when you are involved in a job search. Speaking from personal experience, I did not fully understand the value of a network until…I needed one!
What’s the connection between networking and being in transition? Over 85% of all jobs filled today can be attributed to the candidate having a network connection into the organization. That connection may have let them know of the opening (hidden job market). They may have provided a warm introduction to someone in the company, perhaps even the hiring manager. They may have sent a recommendation to the hiring manager, HR department, or an influencer within the organization.
Networking: Getting Started
Networking of this type may not come naturally to you. I know it did not to me! One of the best secrets I learned is it’s not about you. Even if you are in transition. Even if you are seeking your next gig. It’s about the other person. You are not reaching out to ask them for a job. Take that pressure off yourself! Reach out seeking to learn. You want to learn about their job, their company, their industry. Ask them questions like, “Tell me about your role with XYZ company, What led you to that position?” Get them talking.
Of course, you will need to share a bit about you and your career journey, but don’t make it a monologue. Tell your story…briefly. When you are in transition, you will want to include two “asks” in every networking conversation you have. Always ask what you can do for them. You may not think you are in a position to help, but you are. Even if they answer with nothing, think of a connection, think of a relevant book, recommend a relevant podcast. The second ask should be “Is there anyone else in your network I should be talking to?” Your goal is to come away with introductions to two or three people.
Network while in transition
In my book Amplify Your Job Search: Strategies for Finding Your Dream Job, I provide guidance for building or expanding your professional network. There are several ways to quickly build connections. Look for industry groups in your area, for example. They may not be conducting face-to-face meetings in this environment, but they certainly have virtual meetings you can attend and meet other professionals. Many cities have groups specifically for job seekers. Locate those groups and start attending meetings. You will meet others. This will not only expand your network, but they will provide reassurance that you are not in this alone.
Think about groups you already belong to such as church groups, civic organizations, hobby clubs. All of these groups provide opportunities to meet others and grow your professional network. They also provide common interests for those awkward initial conversations.
Of course, social media provides key platforms to connect with other professionals. LinkedIn can be a goldmine for networking. Reach out and make new connections. Invite them to coffee (virtual or otherwise). You will be surprised at the number of people who will want to help.
Tribes and networking
Networking can sometimes feel a bit random. To help guide you in developing a strong network I recommend two resources. The first is Igniting the Fire Starter by Jason Barnaby. In his book, Barnaby describes the essential roles we all need in our immediate network, or “tribe” as he calls it. These roles include The Listener (someone who is a good listener), The Dreamer (someone who asks “what if”), The Devil’s Advocate (someone who points out potential traps), The Organizer (someone who helps think through the “this before that”), The Catalyst (someone who gives a kick in the pants when we need one), The Connector (someone who loves to make introductions), and The Expert (someone who has “been there done that”). Check out Jason’s website at www.firestartertribe.com to learn more and to download the free Tribal Inventory.
Diversify Your Net
Think about your network. Does everyone look like you? Do they sound like you? Is everyone thinking like you? If so, you need to diversify your network. In her book, Network Beyond Bias, author Amy Waninger, provides two great tools for identifying the gaps in your network. The first is CHAMP. Who in your network fits the CHAMP roles? C is for your customer, H is someone you would hire or recommend to be hired, A is for associate, someone in your peer group, M is for a mentor, and P is for protege (who do YOU mentor?).
The second tool is the IGGNORE matrix. Who in your network is in a different Industry? Who is in a different Generation? Is there someone of a different Gender? How about Nationality? Are there people in your network with a different sexual Orientation than yours? Are different Races represented? With whom in your network have you Exchanged personal stories, not just pleasantries?
If you have gaps in your tribe, CHAMP or IGGNORE networks be intentional about filling those gaps. It will broaden your perspectives and insights. It will also open up other opportunities in your search that you may not have even known existed.
Finding your next opportunity is only a small part of why you need a vibrant professional network. Having a vibrant and diverse network dramatically expands your knowledge. As you exchange insights across your network you will be exposed to a vast pool of thought, perspectives, and opinions. The more you give to this network, the more the network will return to you! THAT is the network effect!
I’ve written more on the power of a professional network check out some here: Network (admittedly some of these are about that other kind of networking)
What a journey. Yesterday, August 24, 2020, saw the publication of my second book Amplify Your Job Search: Strategies for Finding Your Dream Job. While it took a bit longer than my “summer vacation” it was my focus for about 5 ½ months. If you will indulge me, I’d like to take you back and tell you the story of its creation.
Amplify Your Job Search was not the book I set out to write in 2020, in fact, in 2019 I started writing Amplify Your Leadership, a book about leadership from “everyday leaders”. The book was to be comprised of stories of leadership from people most have never heard of. Stories like that of Al Hiser, the retired building and grounds superintendent of First Baptist Church in Indianapolis, and his work to build leaders out of a group of kids who worked for him taking care of the church. Or, Melvin Velazquez Feliciano, whose leadership in the face of natural disasters in Puerto Rico has been a lifeline to many who have lost everything. Or, the plant manager of a steel mill in Indiana, whose servant leadership inspired hundreds of his co-workers over his career. Or the woman who is a leading voice in the movement of eliminating racism in our technology. Or the women who are at the forefront of artificial intelligence in healthcare.
In January, after my father’s death in December, I started to write a book about my journey alongside my father as he battled dementia over the last seven years of his life. It was to be the story of role reversal as the parent became the child and the child became the parent. The battles of taking away the car keys. The tear-filled conversations of moving him, first from the home he had shared with mom until her death, and ultimately to the health center. The good times we had cheering on the local baseball team from our seats on the third baseline. The family memories of the holidays and birthdays.
I soon realized…it was too soon…too raw.
In March, the pandemic began to spread across the U.S. Companies began to talk of reductions in force, layoffs, and furloughs, my own company included. I saw friends being impacted. I read stories from across the nation. I knew what book I had to write!
I put those books on the virtual shelf and began to write Amplify Your Job Search. March 16th I began to work on the outline. From March 16th to August 24th, from 0 words to over 39,000 words, from an idea to book. Let me share a bit of the sausage-making. I have chosen to use the independent publishing route for both my books. This means, unlike traditional publishing where you would write the manuscript and submit it to publishing houses or agents in the hopes it catches their attention, or self-publishing where you pay a fee to a publishing house to take your manuscript and guide you through the process, in independent publishing the author assembles a team: copywriter, graphics artist, editor, proofreader, interior design, and formatter.
In the case of Amplify Your Job Search I assembled a superstar team. No way does this book get published in five and a half months without this incredible team. My creative process is to write an outline for the book. I then start to write and I write from introduction to conclusion. As each chapter is completed I send it to my wife, Carmen, and my son, Brad. They are my “guard rails”. They tell me if what I am writing makes sense, they tell me if I am off base, they tell me if my jokes are funny (or not), they tell me if I get on a rant and need to be talked down a bit. Once I have the first draft done, I go back and incorporate their suggestions as well as some of my own. That completes draft two.
As I began to work on draft three, I engaged with a graphics artist extraordinaire, Jennifer Vogel. Jennifer and I worked together at InterVision. We started working together on my side hustle of being a speaker a year or so ago. She has an amazing talent at making my words come alive in the slides she designs. Who better to help on this project! Jennifer designed all the graphics inside the book as well as the cover.
I also reached out to Lori Paximadis of Pax Studios. Lori’s editing service was recommended to me by author Julie Kratz. Much to my delight, I learned Pax Studios could also handle the proofreading, interior design, and formatting of the book. When I told her my target date for publishing on August 24th, she barely batted an eye, instead of saying, “well, that’s aggressive, it’s doable but aggressive. Here’s the timeline we need to hit to make that date.” And be “we” she meant ME as well!
Next on the team were the copywriters. It may seem strange that a writer needs to hire a writer, but a copywriter has very specialized skills. They are the ones who write the ad copy or the sales copy we all read. I don’t begin to know how they work their magic, it is a skill I do not possess. I reached out to another co-worker, Daniel Lassell. Daniel is an extraordinary writer. He and I collaborated on most of the writing I produce for InterVision. He very quickly learned my voice. He learned it so well, there are times I have a hard time knowing where my writing ends and his begins. He introduced me to his sister-in-law, Ruth Finley. Together they wrote the back copy, the interior author bio, and the copy for the two “ads” at the back of the book (one for my first book, and one for my mailing list).
Draft three complete. My baby was now in Lori’s hands to edit. This round of editing is called content editing. Yes, she identifies misspellings and grammar issues, but she is reading the content. As she reads the manuscript she challenges my points, corrects the “storyline”, and makes sure the entire book conveys the message it is supposed to convey. Lori does tremendous work and she made the manuscript stronger.
After two rounds of copy edits, time to send the book to the proofreader. Lori designed the interior layout and moved the manuscript into that layout to send it to the proofreader. Because the editor and proofreader should be different people, she arranged to work with a proofreader she trusted for the final edits.
While the book was in the hands of the proofreader it was time to rest! NOT! For Amplify Your Value’s audiobook edition, I worked with a professional narrator, Ron Fox. I wanted to give it a try myself. I reached out to a local recording studio. The same owner/engineer that recorded all of Brad Real’s hip-hop hits ten years ago, back when I was a hip-hop record company mogul, you know, the P-Diddy of Indianapolis! I booked some time at 416 Wabash Recording Studio and Carmen and I headed downtown to channel my inner rockstar. I LOVED it! I promptly booked six more sessions with the engineer, Mitch Lohman. The audiobook will be coming out any time now!
At the end of July, I received the finished manuscript from Pax Studios, the graphics were complete, the sales copy was written and I had begun to promote the book on social media. I enlisted the help of another friend, Alicia Gaba, to help me write the press release (yet another writing style that requires skills I don’t have!) And, I launched my ART.
An ART is an advance review team. This is a group of volunteers that get a PDF copy of a book before it is published. They help promote the book in their networks. When they have finished reading the book (hopefully before the publication date) they write a review. On the day the book launches, they buy a copy at a very discounted price and then post their review. This identifies them with Amazon as a verified purchaser which helps raise the book in the Amazon algorithm. I called my ART, Amplifiers! During the weeks leading up to the launch I read some contests and awarded the winning Amplifier with an Amazon gift card…and no, they didn’t have to buy my books with their winnings!
Also during this time, I worked with Jennifer and Lori to create a journal as a companion to the book. Amplify Your Job Search Transition Journal is a lined journal designed to track your journey through your transition. Oh…and I am also working on a workbook they will guide the reader through the exercises in the main text.
As they say, “it takes a village”. Nowhere is this more apparent than in the world of independent publishing! Thank you to all the professionals, friends, and colleagues that have helped support me in this process!!
/jst/wp-content/uploads/2019/01/Jeffery_S_Ton_340x156_darkblue.png00Jeffrey Ton/jst/wp-content/uploads/2019/01/Jeffery_S_Ton_340x156_darkblue.pngJeffrey Ton2020-08-25 17:17:352020-08-25 17:17:35What I did on my summer vacation
Insights is the weekly, thought-provoking newsletter from Jeffrey S. Ton.
Every Tuesday – Delivered to your inbox.
A different focus each week:
Leadership Thought – A lesson-learned, an insight shared Leadership Q&A – A response to a reader’s or a connection’s question Leadership Spotlight – A highlight of a person or company helping others to grow their leadership Rivers of Thought – A more personal thought, observation or musing