Tag Archive for: podcast

Status Go – “Boost Your Customer Experience with Collaboration” with Otto Sanchez

Status GoStatus Go – Episode 89

Otto Sanchez is back on Status Go. When Otto and I met to discuss this episode, we got on the topic of Kari’s Law and the life and death risks some companies may be taking with their phone systems. We thought that was so important, we created an entire episode out of it. If you have not listened to it, you should! Listen to it here: Kari’s Law

In this episode, we dig into the customer experience and the importance of collaboration and collaboration tools is to CX. We discuss the good, the bad, and the ugly of customer experience and the impact that has on customer retention and customer spend. Far from a technology conversation, we do talk about the collaboration stack and the role each layer plays in fostering communication, internally and externally. 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “Race in Tech | Adapting to Change & Transformation” with Dwayne Carter

Status Go - Race in TechStatus Go – Episode 88

Guest, Dwyane Carter’s, passion is transformation. Transformation of government Medicaid related agencies. His background in marketing, technical architecture, and consulting provides Dwayne with a skillset uniquely qualified to address the change needed to transform these agencies. 

The biggest hurdle he has to face is fear, fear of change, fear of job loss. The employees he guides are also members of some of the communities hardest hit by the pandemic and the racial tensions of 2020. This makes working through this fear even harder. Dwayne builds trust to help him navigate the challenges. 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “Proactive Leadership” with Steve Johns

Status Go Status Go – Episode 86

2020 has been a year of chaos…to say the least. A global pandemic, rising racial tensions, economic devastation, and more. Leaders have been challenged unlike never before. Steve Johns is leading his organization through this quagmire. Steve is the CEO of OneCause, a fundraising platform for non-profits. 

Steve takes us on the journey of 2020, the problems they were facing, the decisions he and his leadership team made, and the resulting future they have built. The organization is stronger, more united, and positioned to grow. Listen to one of the greatest leadership stories of 2020 (and maybe of our times)!  

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Work Minus – IT departments need a big update – May 3, 2020

WorkMinusHost Neil Miller and I go deep on why IT departments can no longer be known as the department of “No”.  Technology is now at the center of most businesses. In face, very few industries can survive without technology. IT leaders must be seeking ways to drive the business forward, create new revenue streams, interact with the customer…and the customer’s customer. IT is core to the future of work! Listen to the episode here!

WorkMinus is an organization founded on the future of work. The focus on six key workplace concepts for the future: Leadership, Productivity, Diversity & Inclusion, Workspaces, Technology and Culture.

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Status Go – “Thriving Amidst Unprecedented Times” with Dave Linn

Status Go – Episode 57

In a recent newsletter, I highlighted a couple of LinkedIn posts from Dave Linn the Gratitude Dude. I was delighted to have Dave as a guest on Status Go. Our world has changed in the blink of an eye. It is easy to get lost in the panic and uncertainty. Dave’s posts encouraged all of us to show each other grace and compassion and to look for ways to help others (after ensuring we, ourselves, are safe). 

Our conversation was inspirational. Dave is involved in many different endeavors…all of them in the vein of giving back. His challenge to all of us is to show a little gratitude every day, especially in these uncertain times. I would love to hear your thoughts after listening to this episode. 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

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Status Go – “Creating the Future: Part 2” with Jared Nichols

Status Go – Episode 56

As 2020 dawned, Jared Nichols of The New Futurist and I sat down to discuss the future. The conversation was so insightful, we decided to sit down again and dive deeper. We also wanted to do a progress check as we reach the end of the first quarter – to challenge you to think about how you viewed the first quarter three months ago and how you view things today.  A lot has changed in those three months. 

You may recall from the first episode that we also talked about scenario development as a part of strategic foresight. In this conversation, Jared explains his three step process for spotting early signs of change. These episodes are guaranteed to change the way you think about the future! 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “Becoming a Profit Generator” with Pete Williams

Status Go – Episode 55

As I mention in my intro to this episode, Pete Williams – CIO of Butler University – is a CIO who has “done it”. He has taken his department on a journey. They have become a profit generator, able to create revenue that feeds back into the IT department. 

In our conversation, we cover a lot of ground. There are important lessons to IT leaders in every industry about how to lead in a dynamic environment. Higher Ed is changing dramatically. Pete talks to us about how to ensure IT is aligned with the past, present and future of their business, their students (and the parents), and their staff. 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “Transforming the Parking Experience” with Matt Belanger

https://www.intervision.com/transforming-the-parking-experience/

Status Go – Episode 53

Parking – not an industry that screams digital. In Episode 53, Matt Belanger, the senior vice president of Service Delivery for Denison Parking teaches me a thing or two about preconceived notions and how wrong they can be! In this hyper-connected world the technology “behind the scenes” will surprise you. 

The leadership of Denison Parking felt good about the next three to four years: solid revenue; stable market. But then what? Disruption, autonomous vehicles, advanced apps. Realizing they need to be ready to stay ahead, they brought in Matt as their first CIO. Together, they embarked on a transformation of the company from back-office systems to the way they interact with their clients and customers (you will have to listen to the show to understand the difference). 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “A New Approach to Agile” with Chris Daily

Episode 53 - InterVision Status GoIn this episode, I have the chance to sit down with Chris Daily, the managing director of BeLithe. Chris and his team take a holistic approach to teaching organizations about Agile development, project management and modern leadership. 

Throughout our conversation, Chris highlights their people-first approach. Implementing Agile is all about change. They assess the team with which they are working. What skills do they have, what is their emotional intelligence quotient (EQ), do they understand servant leadership? In short, are they ready for the major change in thinking that is in front of them? 

The conversation with Chris is lively and thought-provoking. Give it a listen! 

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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Status Go – “Cutting Through The Hype: Are You Ready For 5G?” with Bill Soards

Are You Ready for 5g?

Status Go – Episode 52

In Episode 52 of InterVision’s Status Go podcast, I speak with Bill Soards, President of AT&T, Indiana and a leading voice at the advent of 5G.

We discuss what this 5th generation of wireless networks is, and more importantly, what it is not.  We also take a look at what kind of impact 5G will have on businesses, gaming and our lives in general.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

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