Optimizing the Customer ExperienceLong gone are the days of technology for the sake of technology. Proper digital transformation efforts are streamlined and focused on the customer.  As our guest this week, Ali Cudby, CEO of Your Iconic Brand, states, ” Customer experience is the difference between average and excellence.” On this episode, Ali talks with Jeff Ton, SVP of Product Development and Strategic Alliances, about developing a culture around customer loyalty, as well as the impact and creativity the IT team brings to architecting a seamless and memorable customer experience.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

Transforming Your Professional Network

In Episode 23 of InterVision’s Status Go podcast, I interview Amy Waninger, Founder & CEO of Lead at Any Level, as she discusses the most effective ways to develop and leverage our professional networks. Amy takes us through an exercise highlighting areas where we can strengthen our network and ways to be more intentional about who we are connecting with.  When was the last time you really analyzed your network, putting time and intent into making sure it is well rounded and diverse? As humans, we tend to lean into the path of least resistance and typically that means we connect with a lot of people who are very much like ourselves, in our own industries and cultures.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

Leveraging the Cloud for Disaster Recovery In Episode 20 of InterVision’s Status Go podcast, I speak with Ben Miller, Senior Cloud Solutions Architect, on the subject of disaster recovery (DR). Today the environment for DR is easier than it’s ever been and there are technologies, solutions and services available allowing the IT leader to be confident in their ability to recover their IT systems.  We discuss DRaaS and more specifically how to leverage the cloud as a target or a source.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

Modern IT Service ManagementIn Episode 22 of InterVision’s Status Go podcast, guest Doug Tedder  (principal, Tedder Consulting) and I discuss what modern ITSM looks like, how to succeed, what might be going wrong with your implementation and even how it can work with an agile environment.  Doug stresses, “Modern service management is about doing what is right for your organization.  You have to find the right balance between responsiveness and stability.”

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

Establishing Executive PresenceIn Episode 18 of InterVision’s Status Go podcast, Alexandra Rufatto-Perry and I discuss the concept of “presence” in leadership. We’ve all experienced that person in the room who completely draws our attention.  Maybe it is the keynote speaker, maybe it is a client or even one of your co-workers, but there is something compelling about them that you can’t quite put your finger on.  That thing is their presence.  In this episode we seek to break down the crucial components of presence and steps you can take to immediately up your game.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

Humanness in this Digital EraIn Episode 16 of InterVision’s Status Go podcast, Charles Araujo and I explore the topic of humanness amidst a predominantly digital era. Charles, analyst, author, speaker and founder of The Institute for Digital Transformation, discusses why delving into some of our most innate human characteristics is exactly what we need to adapt, innovate and thrive among the unique challenges, opportunities and possibilities technology presents us with today.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

In Episode 15 of InterVision’s Status Go podcast, we discuss how the core and compass of digital transformation is people. The manufacturing of tractor trailers, semi truck trailers and liquid transportation systems doesn’t necessarily scream “digital,” yet Jamie Lee, CIO of Wabash National, and his team are using technology to transform this industry. Jamie gives us insight into each phase of the process, their planning cycles and how they are preparing for the future.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

Find this episode here.

Exploring SD-WANIn Episode 14 of InterVision’s Status Go podcast, Kevin Van Mondfrans, Senior Director of Product Management, and I talk about cutting through all of the hype and getting right to the “what” and “why” of SD-WAN.  As Kevin states, “If you aren’t thinking of this technology as mainstream yet, you will soon, because the market is ready for it.” We discuss how SD-WAN impacts today’s networking engineer, how the market is adapting to this technology, and when you should start considering it.  Hint: now.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

 

Igniting Sustainable ChangeIn Episode 13 of InterVision’s Status Go podcast, Jason Barnaby, Tribe Leader and Chief Fire Starter at Fire Starters Inc., and I discuss his vision: fighting “stuckedness” by sparking A-HA moments that ignite sustainable change in behavior and culture–especially when daring the status quo. It is an exciting time to be in the technology industry, the evolution is continuous and the opportunities are endless, but this also brings about rapid change and complex challenges requiring great leadership.  The phrase “you have to get comfortable being uncomfortable” has never been more fitting. In order to find this sweet spot of discomfort and to create sustainable change in behavior and culture, Jason says it is crucial to build the right tribe and to do so with intention.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/

Tech-Powered AgricultureIn Episode 12 of InterVision’s Status Go podcast, guest Brad Fruth, Information Systems Manager at Beck’s Hybrids, points out that there is no longer a delineation between digital agriculture and agriculture.  Agricultural organizations, large and small, are technologically advanced, data-driven, digital forward companies; in fact, they must be in order to remain competitive in the industry.  Brad talks about the growth of Beck’s Hybrids and the prominent role technology has played in that development, as well as their long-standing, value-driven customer focus and how they plan to maintain their competitive edge through continuous innovation.

Status Go is the weekly podcast from InterVision. We provide actionable insights from technology leaders to technology leaders who want to break out of the status quo and lead their businesses into the new future. Listen to more of our episodes here: https://www.intervision.com/statusgo-podcasts/